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Performance improvement glossary > Defining value > What is value?

Search the glossary for performance improvement topics often loosely defined, confused, or prone to misinformation:

There are three components to value, when thinking about performance improvement:

  • Effectiveness: covers the relationship between the intended and the actual results of a process or project.
  • Efficiency: covers the relationship between the output of a process or project and the resources used to produce them.
  • Economy: means minimizing the cost of resources used or acquired or paying as little as possible.

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