Checklist science: ROI rigor and the concise business case
Friday, July 23, 2010 at 3:18PM Business cases too often lack rigor in their ROI calculations or conciseness in making an argument for a project or product. The medical profession has recently made checklists more scientific and offers valuable lessons for anyone who has to write a business case or use an IT due diligence checklist. I just finished reading Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out by Peter Pronovost and Eric Vohr. For the business case writer and ROI calculator, it offers several lessons...




